Refund policy

At our store, we want you to be fully satisfied with your purchase. If you're not completely happy with your order, we offer a straightforward return and refund policy.

Returns:
You may return unworn, unwashed, and undamaged items within 30 days of receiving your order. Please ensure that the product is in its original condition, with all tags and packaging intact. To initiate a return, please contact our customer service team at habuvillage@gmail.com with your order details, and we will guide you through the process. Customers are responsible for return shipping costs unless the item is defective or damaged upon arrival.

Refunds:
Once we receive your returned item, we will process your refund to the original payment method. Please allow up to 7-10 business days for the refund to appear in your account, depending on your bank’s processing time.

Exchanges:
We currently do not offer direct exchanges. If you wish to exchange an item, please return it for a refund and place a new order for the desired item.

Damaged or Defective Items:
If you receive a damaged or defective product, please contact us immediately, and we will provide a replacement or full refund at no extra cost.

Thank you for shopping with us!